State Farm® Insurance Agent Ryan Lampasona

"Samantha is amazing her and her Co workers go out of their way to help you out. In addition they are always giving back to there community. Highly recommend"

"I had Samantha do a home quote for our son on his new home. She was quick to respond and gave 2 types of quotes. I would highly recommend Samantha with Ryan Lampasona with State Farm for all your insurance needs. Thank you Samantha."

"Samantha has always been extremely helpful in answering any and al questions, and I’m very happy with my car insurance policy!"

"Samantha helped me save $$ and provided me with better coverage for less!"

"Always an easy process working with this team"

"The service here is incredible! I love that I can get so much help with all of my insurance needs. Lifelong customer 🙏"

"If you need any help or guidance for insurance, Samantha is the person to ask for and talk to!"

"Excellent and friendly service! Affordable rates as well!"

"Car breaks down veterans expressway out of walking distance to exits. Hot day, unable to roll down windows, no water in the car. I was just returning from picking up a new phone so it wasn't fully set up and had around 8% battery. Couldn't access the app as I hadn't downloaded it yet. Called state farm and got the runaround and was frantic my phone was going to die and I would be in real trouble. I explained this to the agent I finally reached after using 3% of what little battery I had playing 20 questions to get to a person and the rep hangs up on me. Call back and finally get out through to get the car towed. They need an extra 98.00 I now have to scramble to the woods where I was laying under a tree trying to stay out of the heat to find my wallet which fell out of my scrubs. The woman on the other end is obtuse beyond words and her only concern is getting that payment while I'm waiting for my phone to die. No common sense. No morals, no ethics, no compassion whatsoever. I finally give her the credit card info and tell her what I think of her conduct and she hangs up and intentionally doesn't run the card knowing that will leave me stranded. I was able to get another person who sent a truck which broke down but at least brought water and helped me charge phone. The total time on the side of the road over 4 hours at the he hottest time of the day. Call state farm. They appreciate my feedback. No! This requires more than feedback! They transfer to my agent who can't do a thing to address this after I told thecall center representative not to do so.. I got Devin on the phone who was incredibly rude and unprofessional and also demonstrated a complete lack of basic customer service. For starters, he continued to accuse me of yelling. I am a veteran with a service connected hearing loss and I speak loudly. Perhaps Devin needs a lesson about the ADA. Then I asked to speak with someone else. He refused to put the call to another agent and hung up on me. I called back and confronted him about this and he stated I didn't want a resolution to the problem and that's why he hung up. I asked him at what time I made any such claim and then asked him if the calls were recorded to which he responded "I don't know". I told him I wanted this escalated to corporate and he told me there was NO WAY to contact corporate which is also a lie. I spoke to someone from corporate within 2 hours of his conduct as I told him I would. He then gave me the number to Ryan and I left him a message which as of this writing has been ignored. When you put someone in literal harms way they have a right to be angry. If Devin doesn't have the emotional and intellectual maturity to grasp this and deal with angry customers he shouldn't be answering phones. I will now be escalating this to consumer affairs. I am also writing a formal complaint on the BBB website. My issue was NEVER with the agency until Devin got involved. As a result I will be cancelling my policy and moving to another insurance carrier even if I have to pay more money. I was no doubt suffering from heat exhaustion within the first hour. By the end of the day when I finally got the tow truck I was dizzy, weak and seeing spots, likely moving on to potential heat stroke which is life threatening. I'm a trauma nurse. But I guess when you are potentially in a serious crisis it's best to remember that it's the fragile egos of people supposedly trained to deal with situations like this that have to be coddled if you expect help. The lack of any empathy, compassion, critical thinking skills or common sense that were on display is remarkable. I've never had an issue with anyone in this office but unfortunately when you need something addressed things go south quickly. The owner has been contacted by me and the agency staff and has chosen to ignore me. If state farm wants to treat their customers in this manner they are not a company I will continue to do business with. This is not a company that values veterans or first responders."

"Right on top of things that matter"

"Aaron with State Farm Saved me a fortune. I have been with progressive for well over 15 years. And the rate has just been going up-and-up every time I renew, I reached out to Aaron to see what he could do for me. I could not believe the amount I saved. I should have did this years. Ago. Thank you, John Q"

"I've been with State Farm since I starting driving almost 60 yrs ago. My parents always had State Farm and I never thought of using any other insurance company. We love our agent Ryan Lampasona. From my experience State Farm has always been a reputable insurance company."

"Excellent customer service. Thank you Alena for getting me my policy, payment, and insurance cards at lightning speed. She really valued me as a customer and respected my time. Thanks to Ryan, Samantha and Alena."

"Great Insurance Company that take great care of their customers and gives back to the community. Their agent Laynee goes above and beyond to help find you the best policy for you."

"Amazing attitude and helpful disposition from alena!!!"

"What can I say about Laynee Nadal…she is a pleasure to talk to, knowledgeable in her field and a dedicated person to represent State Farm in BNI. Thank you for being you…"

"⭐️⭐️⭐️⭐️⭐️ Laynee with is absolutely amazing! She went above and beyond to make sure I fully understood my coverage and helped me find the best options for my needs (and my budget). She’s incredibly knowledgeable, patient, and genuinely cares about her clients — which is rare these days. If you want someone who treats you like family and not just another policy number, Laynee is the one to call. Highly recommend her for all your insurance needs!"

"Alena Binegar is an amazing State Farm agent! She’s professional, knowledgeable, and truly cares about her clients. Alena takes the time to explain everything clearly and always goes above and beyond to help. I highly recommend her to anyone looking for reliable insurance and outstanding service!"

"Laynee is the best!! Goes above and beyond on everything.. I can call her with anything and it is taken care of.. I have all my insurance with Laynee and Ryan.. Ryan makes dealing with Insurance fun the office is unique and upbeat.. greeted at the door and even entertain the little ones for you!! Best insurance agents around"

"Alena Keller has been so helpful in obtaining coverage for my home and also assisting when coverage changes weee necessary. Highly recommend"

"I was looking for cheaper insurance and worked with Alena to get a quote on a new truck and a jeep. She was very kind and answered all my questions. The quote was a good bit lower than my current insurance so I will be switching!"

"I highly recommend State Farm! Laynee is my go to girl and has helped me in many cases. If you have any insurance needs, give her a call! She’ll even work on the weekend if you need assistance"

"Great to meet Ryan at the Manassas festival in VA, who is doing great things in Florida! I'm thankful to add experienced agents to our network!"

"Alena Keller is incredible! We had a last minute need to change Home Owners Insurance right before closing on our new home and she delivered big time! Not only did she save us a ton of money but she did so with the sense of urgency we needed. She really is a quote ninja!!"

"Spoke to Laynee Nadal about pricing on all our personal vehicles, company vehicles and homeowners insurance. She was a pleasure to work with and very knowledgeable. Looking forward to working with her more as we have 4 wheelers and a toy hauler too that we need to get prices on as well. I’ll be calling her back."